Flexgate Screen Repair - MacBook Pro Retina 13"/15" A1706/A1707/A1708 (2016-2017)
Flexgate issues are an extremely common problem which affects the backlight cable in the screen assembly on the 2016-2017 MacBook Pro 13" and 15" models (A1706, A1707 and A1708), due to Apple making the cable slightly too short, causing it to stretch and fracture when being opened over the years. This issue causes the screen to cut out when opened beyond a certain angle. You will know if your MacBook has this issue if the screen is opened slightly (3cm) and the screen works fine, after turning this off fully and prompting boot. If opened beyond this, the screen will start to cut out in the bottom (as the backlight cable creases/stretches), eventually causing the screen to turn off completely.
Please note this is not a fix for the similar (but different) issue known as 'Dustgate', which causes image lines/defects when the screen is moved into different angles. This is an issue with the screen data cables, not backlight cable, and is not permanently repairable in the same way. A lot of websites online mistakenly label both of these issues as Flexgate, when they are actually different faults!
Apple used to cover this issue only on the 2016 13" models within 4 years of purchase, but this problem does affect the 2017 models, along with the 15" models too, which Apple refuses to cover (although the 2017 models use identical screens to the 2016 models).
In this Macbook repair, we will extend your backlight cable by cutting and splicing it together with another backlight cable, to extend the length of the cable. This is a permanent fix for this issue; the problem doesn't reoccur since the cable is not being stretched like the original cable, and has the same connectivity as the original cable to ensure this repair lasts.
We are very experienced in Flexgate repairs, so you know you will be getting a quick and high quality repair. If you are unsure your MacBook has this issue, please book it for our Diagnostic Service, or Contact Us.
Turnaround Time
Please allow up to 7 working days for this repair. We will post this back using a 24hr courier.
Rest assured knowing we have only fixed MacBooks exclusively for over a decade. We do not take anything else on for repair.
Combined across Google, Trustpilot and FreeIndex. We have proven ourselves to be MacBook repair specialists.
On all MacBook repairs we carry out, for peace of mind. Full details of what is and isn't covered in our T&Cs.
Once booked in through our website, you receive an email explaining how to package your MacBook up, to ensure it arrives with us safely.
Yes we can; we offer an optional Express Service on all assessment/diagnostics as well as repairs. On assessments, you can select the dropdown menu at the top of this page to select the speed of the service, for repairs, just contact us after booking to arrange. Click here for more details about our Express Service.
We receive a lot of MacBooks for repair, mainly sent in for data recovery purposes, and the repair itself won't affect the data as long as there was no data corruption as a result of the original damage.
Yes, all repairs come with a 12 month warranty. We stand behind the work we carry out, and only use the best quality parts and techniques to ensure all MacBooks we repair last.
If we notice any other issues during testing, we will be in touch to see if you would like the additional faults to be fixed at the same time, at a discounted price compared to our normal rates.
If the issue impedes the booked repair, we will contact you before proceeding with the repair, otherwise if it is an optional repair, we will continue with the booked repair and will wait to hear back from you, to avoid delaying the repair.
