Diagnostic / Test Service (Repair Not Listed / Not Sure Of Fault?)
Pick this service if you are not sure of the fault or the repair is not listed.
We will diagnose the device, and attempt to get it to its full working order through the use of testing parts. If the fault is related to the logic board, repairs are carried out for between £80-£170 (including the £24.99 diagnostic service cost), depending on the complexity of the issue. We have this price range to ensure you are not getting overcharged for a potentially easy repair.
If the device can be recovered through additional parts, we will contact you with the quote and it is your decision whether to go ahead with the work required. If you want the device returned, or the device is too expensive to repair, this service covers return postage back to you. This service is non-refundable, and covers labour, time spent on your device and shipping.
We are very experienced and can replace parts, logic board components and get to the bottom of most logic board faults, as long as it is time/cost effective to do so.
For any parts we have fitted for this service, we will give you peace of mind and provide a 6 month warranty.
Please note, this warranty is valid on successful completion of a repair, and does not cover physical or liquid damage which has occurred after the initial repair. We can only warranty any work we carry out, we cannot warranty the whole device.
Mac Purchase Warranty
For every working Mac we sell we provide a 6 month warranty (unless otherwise stated) from the date of dispatch from us. This covers the whole device for any failure, as long as it isn’t user induced.
As with our repair warranty, we cannot cover physical or liquid damage which has occurred after the initial repair.
For full details, please visit our Terms & Conditions.